Repeat customers lifetime 5% discount
Free shipping in the US




We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Free-shipping time period:
Machines and magnet supplies takes 9-15 business days due to its weight.
Magnets and sample takes 7-12 business days.
Want faster delivery?
For faster delivery (7–12 business days), you can select an express shipping upgrade at checkout. (Only work for magnet suppiles)
📅 30-Day Guarantee If your machine has any non-human-caused issues within 30 days of receipt: 1. Video Support: We will provide video tutorials to guide you in fixing the issue. 2. Replacement Parts: If needed, we will ship replacement parts free of charge. 3. New Machine / Refund: If the issue still cannot be resolved, we will send a new machine or issue a full refund.
📅 1-Year Limited Warranty For any non-human-caused issues within one year:
1. Remote Support / Replacement Parts: Priority support via remote guidance or free replacement parts.
2. Factory Repair: If required, customer covers the shipping cost.
3. Returns / Refunds: Not available during this period.
✅ Warranty Coverage
● Covered:
○ Damage caused during shipping
○ Natural faults
○ Material or workmanship issues
○ Other non-human-caused issues
● Not Covered:
○ Drops or collisions
○ Water or liquid damage
○ Other user-induced damage
📞 Customer Support
● WhatsApp: +44 7395 164662
● Email: mypicmag@gmail.com
Please check the details in our Return Policy :)
I have a Bambu P2S and this file is too big for the print plate. Make sure your plate is bigger than 11” x 13”. I wrote to the company, not asking for a refund (though that would have been nice) asking that they note this in the listing so other people don’t get duped into spending $40 on a file they can’t use, but did not get a response. Since I don’t see that they added the note, I thought I’d add it here. I did find a friend with an H2C who printed it for me but I can’t make multiple copies with my printer. For $40 for 1 it would have been easier with no cost of time or filament to buy it already printed. Very disappointed that the company hasn’t at least updated the page to warn others. If you do have the right sized printer, it does print well.
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