📅 30-Day Guarantee

If your machine has any non-human-caused issues within 30 days of receipt:

1. Video Support: We will provide video tutorials to guide you in fixing the issue.
2. Replacement Parts: If needed, we will ship replacement parts free of charge.
3. New Machine / Refund: If the issue still cannot be resolved, we will send a new machine or issue a full refund.

📅 1-Year Limited Warranty

For any non-human-caused issues within one year:

1. Remote Support / Replacement Parts: Priority support via remote guidance or free replacement parts.
2. Factory Repair: If required, customer covers the shipping cost.
3. Returns / Refunds: Not available during this period.

✅ Warranty Coverage

• Covered:
  • Damage caused during shipping
  • Natural faults
  • Material or workmanship issues
  • Other non-human-caused issues
• Not Covered:
  • Drops or collisions
  • Water or liquid damage
  • Other user-induced damage

📞 Customer Support

• WhatsApp: +44 7395 164662
• Email: mypicmag@gmail.com